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The Southwest “Tip of the Month” Program
A powerful educational tool – having one topic per month (Tip of the Month) that highlights common questions about the industry, equipment and warehouse solutions that our customers encounter on a regular basis.
Our goal is to help customers find solutions to common issues and share these tips with their team members to help save time and avoid any costly mistakes.
Please enjoy our video library called: Tip of the Month
HOW TO ORDER PARTS ONLINE AND IN-STORE?
Most of our customers call or walk in, but our website can save you time with our convenient ordering online. All you need is the model and serial number, or the part number itself.
What parts can I order to pick up or have delivered?
We have everything you need to keep your fleet up and running. We have parts that include, tires, batteries, chargers, attachments, safety items, and service & repairs items for all makes and models.
To order parts:
Most importantly, no matter which way you decide to order your parts, our team will have them delivered to you.
Click on the YouTube video for a quick review of the parts ordering process to learn how we can help you save time, reduce the down time of your equipment and get you the parts you need, faster.
HOW TO INSPECT FORKLIFT MAST & CHAINS?
Daily mast & chain inspections are necessary to maintain the life and peak performance of your forklift and to keep it OSHA compliant.
What to inspect before each shift?
Ignoring any warning signs during inspection could cause product damage, injuries or worse, so be sure to check them and have it fixed if you find any signs of damage.
Click on the YouTube video for a quick review of the forklift mast & chains inspection and the warranty, to know when to replace the chains and reduce the down time of your equipment.
WHEN DO YOU NEED TO SERVICE BATTERIES & CHARGERS?
Regular maintenance is necessary to maintain battery life and peak performance.
Why types of service are available?
Click on the YouTube video for a quick review of the different service programs and how they can help you keep your fleet running properly.
WHAT IS A PM AND WHY DO I NEED IT?
Planned Maintenance (PM) is regularly scheduled service for your forklifts and equipment.
Why I need Planned Maintenance?
What other Service Options are available?
Service programs are for All Makes & Models of equipment and vary on coverage:
Click on the YouTube video for a quick review of the different service programs and how they can help you keep your forklifts running properly.
WHAT IS THE ELECTRIC INCENTIVE PROGRAM?
California and Oregon created a Clean Skies Program that incentivizes businesses to switch to electric equipment.
Why is it important for my company?
How do I sign up?
It is simple and there is no cost to you:
Click on the YouTube video for a quick review of the program and how that can help you start earning your incentive. For more information, and to sign up click on the link: https://swtoyotalift.com/smart-rebates/
WHAT IS A FORKLIFT DATA PLATE AND HOW DO I READ IT?
What information is on a forklift data plate?
Sometimes referred to as a capacity plate or a forklift nameplate, the forklift data plate includes important information such as weight, fuel type, and forklift load capacity. Associates need to read the data plate during training and before use to help build the culture of safety in your facility.
Relatively quickly, you’ll need to know some quick information about your forklift’s capabilities. Luckily, a forklift data plate is installed on every truck on the market to help you understand what your forklift can do and provide vital information.
Click on the Youtube video for a quick guide that can help you read your data plate and start using your equipment better with all of the readily available information.
WHAT IS A FORKLIFT DAILY INSPECTION?
OSHA states that forklifts must be inspected either daily, or after each shift in cases where vehicles are in round-the-clock use. If problems are discovered, they must be reported and the forklift must be removed from service immediately.
Why is it important to do a forklift inspection?
What information is on a forklift inspection checklist?
A pre-operational checklist depends on the equipment type:
Each Class of equipment will have specific items related to the unit type that will need to be inspected. The inspection typically includes a Visual Inspection, Operational Inspection and a Walk Around of the unit (see video for example).
Click on the YouTube video for a quick review of some inspection items that can help you start your daily inspections. For more information, operator safety training and copies of daily inspection sheets for your fleet, contact us directly.